{"id":4067,"date":"2023-08-29T07:51:48","date_gmt":"2023-08-29T07:51:48","guid":{"rendered":"https:\/\/www.renalanatural.com\/?page_id=4067"},"modified":"2023-08-29T08:10:59","modified_gmt":"2023-08-29T08:10:59","slug":"politique-de-confidentialite","status":"publish","type":"page","link":"https:\/\/www.renalanatural.com\/en\/politique-de-confidentialite\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"
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Privacy Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Preamble<\/span><\/h4>

We highly value the relationship we maintain with our customers, as well as our commitment to transparency and honesty in our operations. In this regard, we would like to share our privacy policy with you. This initiative aims to inform you about the data we collect, how we use it, to whom we may disclose it, and how you can access, modify, or delete it from our systems.<\/p>

All personal information you provide to us is treated confidentially, in strict compliance with the principles outlined in these Terms of Use. It is securely stored on our servers, and we are committed to complying with data protection and consumer laws.<\/p>

Article 1 \u2013 Website Access<\/h4>

These Terms of Use are always accessible on the website and take precedence over any other version or conflicting document (except for the General Terms and Conditions of Sale).<\/p>

Since we regularly update our website, its content may be modified at any time. In certain circumstances, we reserve the right to suspend access to the website or even close it indefinitely. However, we have no obligation to update the website, and we cannot be held responsible if some information becomes outdated.<\/p>

By using our website, you unconditionally accept the Terms of Use outlined herein.<\/p>

Article 2 \u2013 Account Creation<\/h4>

To make purchases on our website, each user must create an account by providing the necessary information via the electronic registration form.<\/p>

The user certifies that the personal data provided during registration is complete, accurate, and allows for precise identification. Any false or defamatory personal data may result in account closure and order cancellation, at our discretion.<\/p>

When creating an account, the user selects a username and password, which they agree to keep confidential.<\/p>

Users can access their accounts at any time using their login credentials (unless the website is unavailable for various reasons). However, we reserve the right to restrict, suspend, or terminate user accounts that violate our Terms of Use or General Terms and Conditions of Sale, or compromise the security of transactions or other users.<\/p>

The user is responsible for all activities performed on our website using their credentials. Any order placed via a user\u2019s account will be considered binding on that user.<\/p>

Article 3 \u2013 Intellectual Property<\/h4>
  1. Website Content<\/strong><\/li><\/ol>

    The presentation and content of the website, including but not limited to brands, names, images, logos, texts, videos, domain names, and Renala\u2019s products, as well as the software and programs used to develop the website (the \u201cElements\u201d), are considered distinctive signs or works protected by intellectual property laws.<\/p>

    Renala owns or holds the necessary intellectual property rights to use the website and each of its elements.<\/p>

    1. Use of Website Content (For Non-Commercial Purposes)<\/strong><\/li><\/ol>

      Access to the website does not grant users any intellectual property rights over the website\u2019s content.<\/p>

      Any reproduction, modification, transmission, publication, adaptation, or exploitation of all or part of the website without prior written authorization from Renala is strictly prohibited.<\/p>

      The website may contain hyperlinks to other internet sites to facilitate user navigation. However, Renala has no legal or contractual obligation to verify the content of these external sites. The collected data on these sites is not communicated to Renala, which is not responsible for their processing.<\/p>

      1. Creating Links to Our Website<\/strong><\/li><\/ol>

        Users are allowed to insert hyperlinks to any part of the website, provided they comply with applicable laws and do not damage the website\u2019s reputation or derive undue benefits from it. However, Renala reserves the right to withdraw this authorization at any time, for any reason.<\/p>

        1. Other Uses<\/strong><\/li><\/ol>

          Unauthorized practices, such as Scraping, Framing (embedding Renala\u2019s trademarks, logos, or any other information from the website), any form of unauthorized reproduction, are strictly prohibited.<\/p>

          Any unauthorized use of all or part of the website may result in legal action, including intellectual property infringement lawsuits.<\/p>

          1. Misuse of the Website<\/strong><\/li><\/ol>

            Any misuse of our Website, including the introduction of viruses or malicious software, is strictly prohibited.<\/p>

            Attempting to gain unauthorized access to our Website, servers, computers, or associated databases is forbidden. Denial-of-service (DoS) attacks are also prohibited.<\/p>

            Any violation will be reported to the relevant authorities, and your identity may be disclosed if necessary.<\/p>

            In the event of a violation, we reserve the right to suspend or permanently terminate your user account, either temporarily or permanently.<\/p>

            We disclaim all liability for any loss or damage caused by cyberattacks, viruses, or other harmful elements resulting from the use of our Website or the downloading of content from our Website or linked sites.<\/p>

            1. Sanctions<\/strong><\/li><\/ol>

              Failure to comply with the provisions mentioned above, including the misuse of content, may result in the deletion of your user account and restricted access to our Website (either temporarily or permanently). Upon our request, you will also be required to return or destroy any copies (paper or digital) you may have made.<\/p>

              We also reserve the right to seek damages and compensation.<\/p>

              Article 4 \u2013 Privacy Policy<\/h4>
              1. Information Collection<\/strong><\/li><\/ol>

                When browsing our website, we may collect various types of data, including:<\/p>

                • During account creation or order placement : Name, contact details (address, email, phone number), and payment details.<\/li>
                • During order processing: Shipping addresses, account credentials, purchase history, and website interactions.<\/li>
                • For newsletter subscriptions or inquiries: Name, contact details, age, interests, and product preferences.<\/li>
                • During website visits: Internet location, country, area code, pages visited, and search history.<\/li><\/ul>
                  1. Use of Collected Data<\/strong><\/li><\/ol>

                    The personal data of the customer collected and stored by Renala as part of any order has one purpose: the execution of Renala product orders, the management of customer information requests, and the sending of informational emails about the products to the customer.<\/p>

                    You can unsubscribe from our emails at any time by following the instructions at the bottom of our messages.<\/p>

                    1. Cookies ?<\/strong><\/li><\/ol>

                      Cookies are small information files transmitted by websites to your computer via the browser. They allow websites to recognize your browser, store information, and enhance your browsing experience.<\/p>

                      We use cookies to improve navigation and tools on our Website. They help us remember and process products in your cart, anticipate your preferences for future visits, track advertisements, and collect data on traffic and interaction.<\/p>

                      You can block cookies by adjusting your browser settings.<\/p>

                      To better understand our visitors, we may collaborate with service providers, but they are not allowed to use your information except to improve our business.<\/p>

                      1. Communication to Third Parties<\/strong><\/li><\/ol>

                        We are committed to protecting your Personal Information. However, it may be shared with trusted third parties to help us manage the Website and services while maintaining confidentiality.<\/p>

                        We may also disclose your information to comply with the law, enforce Website policies, or protect our rights, property, or security, as well as those of third parties.<\/p>

                        We may also share your information with judicial or regulatory authorities upon request.<\/p>

                        Please note that your Personal Information will not be shared with third parties without your consent, in accordance with the GDPR. These rules apply only to the collection and use of information on our Website and not to information collected offline.<\/p>

                        Article 5 \u2013 Limitation of Liability<\/h4>

                        To the extent permitted by law, the Company expressly disclaims:<\/p>

                        Any liability for direct, indirect, or consequential losses incurred by any User in connection with our Website, its use, its unavailability, or the information it contains. This includes, but is not limited to, loss of revenue, profits, contracts, data, or time, resulting from a tort, negligence, breach of contract, or any other cause, even if foreseeable.<\/p>

                        Furthermore, we disclaim any responsibility for website disruptions, technical errors, incorrect email transmissions, or any other malfunctions related to the Internet.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

                        Politique de confidentialit\u00e9 PR\u00c9AMBULE Nous accordons une grande importance \u00e0 la relation que nous entretenons avec nos clients, ainsi qu’\u00e0 notre engagement envers la transparence et l’honn\u00eatet\u00e9 dans notre mani\u00e8re de fonctionner. \u00c0 cet \u00e9gard, nous souhaitons partager avec vous notre politique de confidentialit\u00e9. Cette d\u00e9marche vise \u00e0 vous informer sur les donn\u00e9es que nous recueillons, comment nous les utilisons, \u00e0 qui nous pourrions les divulguer, ainsi que sur les moyens d’y acc\u00e9der, de les modifier ou de les supprimer de nos syst\u00e8mes. Toutes les informations personnelles que vous nous fournissez sont trait\u00e9es de mani\u00e8re confidentielle, en stricte conformit\u00e9 avec les principes \u00e9nonc\u00e9s dans ces Conditions d\u2019Utilisation. Elles sont stock\u00e9es en toute s\u00e9curit\u00e9 sur nos serveurs, et nous nous engageons \u00e0 respecter les lois relatives \u00e0 la protection des donn\u00e9es et des consommateurs. Article 1 \u2013 Acc\u00e8s au site internet Ces Conditions d\u2019Utilisation sont toujours accessibles sur le Site et ont la primaut\u00e9 sur toute autre version ou document contradictoire (\u00e0 l’exception des Conditions G\u00e9n\u00e9rales de Vente). \u00c9tant donn\u00e9 que nous mettons r\u00e9guli\u00e8rement \u00e0 jour notre Site, son contenu peut \u00eatre modifi\u00e9 \u00e0 tout moment. Dans certaines circonstances, nous nous r\u00e9servons le droit de suspendre l’acc\u00e8s au Site, voire de le fermer pour une dur\u00e9e ind\u00e9termin\u00e9e. Toutefois, il n’existe aucune obligation de mise \u00e0 jour, et nous ne pouvons \u00eatre tenus responsables si certaines informations deviennent obsol\u00e8tes. L’utilisation de notre Site implique votre acceptation sans r\u00e9serve des Conditions d\u2019Utilisation \u00e9nonc\u00e9es ici. Article 2 \u2013 Cr\u00e9ation d\u2019un compte Afin de proc\u00e9der \u00e0 des achats sur notre Site, chaque utilisateur doit cr\u00e9er un compte en fournissant les informations n\u00e9cessaires via le formulaire \u00e9lectronique d\u00e9di\u00e9. L’utilisateur atteste que les donn\u00e9es personnelles fournies lors de son inscription sont compl\u00e8tes, exactes et permettent une identification pr\u00e9cise. Toute donn\u00e9e personnelle invent\u00e9e et\/ou diffamatoire pourrait entra\u00eener la fermeture du compte de l’utilisateur ainsi que l’annulation de sa commande, \u00e0 notre discr\u00e9tion. Lors de la cr\u00e9ation de son compte, l’utilisateur s\u00e9lectionne un nom d’utilisateur et un mot de passe qu’il s’engage \u00e0 garder confidentiels. L’utilisateur pourra acc\u00e9der \u00e0 son compte \u00e0 tout moment \u00e0 l’aide de ses informations d’identification (\u00e0 moins d’indisponibilit\u00e9 du Site pour des raisons diverses). Cependant, nous nous r\u00e9servons le droit de restreindre, suspendre ou r\u00e9silier les comptes d’utilisateurs dont les actions contreviendraient \u00e0 nos Conditions d\u2019Utilisation ou \u00e0 nos Conditions G\u00e9n\u00e9rales de Vente, ou qui compromettraient la s\u00e9curit\u00e9 des transactions ou des autres utilisateurs. L’utilisateur est responsable de toutes les activit\u00e9s effectu\u00e9es sur notre Site en utilisant ses informations d’identification. Chaque utilisateur enregistr\u00e9 sur le Site sera consid\u00e9r\u00e9 comme responsable de toute commande pass\u00e9e via ses informations d’identification. Article 3 \u2013 Propri\u00e9t\u00e9 intellectuelle Contenu du Site La pr\u00e9sentation et le contenu du site, incluant sans que ce soit limitatif, les marques, d\u00e9nominations, images, logos, textes, vid\u00e9os, et noms de domaine et produits de Renala et de ses partenaires, ainsi que les logiciels et programmes utilis\u00e9s pour \u00e9diter le site (les \u00ab El\u00e9ments \u00bb) constituent ensemble ou s\u00e9par\u00e9ment des signes distinctifs ou des \u0153uvres prot\u00e9g\u00e9s par les lois en vigueur sur la propri\u00e9t\u00e9 intellectuelle Renala est la propri\u00e9taire ou b\u00e9n\u00e9ficie des droits de propri\u00e9t\u00e9 intellectuelle n\u00e9cessaires \u00e0 leur utilisation du site et de chacun de ses \u00e9l\u00e9ments. Utilisation du contenu du Site (\u00e0 des fins non commerciales) L’acc\u00e8s au site ne conf\u00e8re au client ou \u00e0 l\u2019internaute aucun droit sur les droits de propri\u00e9t\u00e9 intellectuelle relatifs au site et aux \u00e9l\u00e9ments. Toute reproduction totale ou partielle des \u00e9l\u00e9ments est interdite, de m\u00eame que la repr\u00e9sentation, la modification, la transmission, la publication, l\u2019adaptation, sur quelque support que ce soit, par quelque moyen que ce soit, ou l\u2019exploitation de quelque mani\u00e8re que ce soit de tout ou partie du site sans l’autorisation \u00e9crite et pr\u00e9alable de Renala. Des liens hypertextes vers d\u2019autres sites Internet peuvent \u00eatre accessibles sur le site pour faciliter la navigation de l\u2019internaute. Renala n\u2019a cependant aucune obligation l\u00e9gale ou conventionnelle d\u2019en v\u00e9rifier le contenu dont elle n\u2019a par ailleurs pas la ma\u00eetrise. Les donn\u00e9es collect\u00e9es sur ces sites ne sont pas communiqu\u00e9es \u00e0 Renala, qui n\u2019est pas responsable de leur traitement. Renala ne saurait \u00eatre tenue responsable des prestations propos\u00e9es ou des informations propos\u00e9es par ces sites. Renala d\u00e9cline donc toute responsabilit\u00e9 relative au contenu des sites \u00e9ventuellement li\u00e9s \u00e0 son site. Cr\u00e9ation de liens vers notre Site L’insertion de liens hypertextes vers toute partie du site est autoris\u00e9e par Renala \u00e0 condition de respecter les lois en vigueur et de ne pas nuire \u00e0 la r\u00e9putation du Site ni en tirer de b\u00e9n\u00e9fices. Toutefois, Renala se r\u00e9serve le droit de retirer \u00e0 tout moment cette autorisation, pour quelque motif que ce soit. Autres utilisations Les pratiques telles que scrapping, reproduction de tout \u00e9l\u00e9ment du site, techniques de cadrage (\u00ab framing \u00bb) pour ins\u00e9rer une marque d\u00e9pos\u00e9e, un logo ou toute autre information mentionn\u00e9e sur le site de Renala (y compris les images, les textes, la mise en page ou la forme) sont interdites sans autorisation pr\u00e9alable de Renala. L’exploitation non pr\u00e9alablement autoris\u00e9e par Renala \u00e0 quelque titre que ce soit, de tout ou partie du site pourra faire l’objet de toute action appropri\u00e9e, notamment d’une action en contrefa\u00e7on. Utilisation abusive du Site L’utilisation abusive de notre Site, incluant l’introduction de virus ou de logiciels malveillants, est strictement interdite. Tenter d’acc\u00e9der ill\u00e9galement \u00e0 notre Site ou \u00e0 des serveurs, ordinateurs ou bases de donn\u00e9es associ\u00e9es est interdit. Les attaques de type d\u00e9ni de service sont \u00e9galement interdites. Toute infraction sera signal\u00e9e aux autorit\u00e9s comp\u00e9tentes et votre identit\u00e9 pourra \u00eatre r\u00e9v\u00e9l\u00e9e si n\u00e9cessaire. En cas d’infraction, nous nous r\u00e9servons le droit de suspendre ou de fermer temporairement ou d\u00e9finitivement votre compte d’Utilisateur. Nous d\u00e9clinons toute responsabilit\u00e9 pour les pertes ou dommages caus\u00e9s par des attaques informatiques, virus ou autres \u00e9l\u00e9ments nuisibles r\u00e9sultant de l’utilisation de notre Site ou du t\u00e9l\u00e9chargement de contenu depuis notre Site ou des sites li\u00e9s. Sanctions Le non-respect des dispositions mentionn\u00e9es ci-dessus, notamment l’utilisation abusive d’\u00e9l\u00e9ments de contenu, peut entra\u00eener la suppression de votre compte d’Utilisateur et la restriction<\/p>","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-4067","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.renalanatural.com\/en\/wp-json\/wp\/v2\/pages\/4067","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.renalanatural.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.renalanatural.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.renalanatural.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.renalanatural.com\/en\/wp-json\/wp\/v2\/comments?post=4067"}],"version-history":[{"count":8,"href":"https:\/\/www.renalanatural.com\/en\/wp-json\/wp\/v2\/pages\/4067\/revisions"}],"predecessor-version":[{"id":4999,"href":"https:\/\/www.renalanatural.com\/en\/wp-json\/wp\/v2\/pages\/4067\/revisions\/4999"}],"wp:attachment":[{"href":"https:\/\/www.renalanatural.com\/en\/wp-json\/wp\/v2\/media?parent=4067"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}